The Ziptech Services
Zero Risk IT Support Guarantee
The Ziptech Services 4 Point, Zero Risk Guarantee takes all
the worry out of your IT decisions
“The technology risk is ours instead of yours”
1. WE GUARANTEE YOU Full Credit If We Fail To Fix Your Problem Fast Enough If we fail to match the response times guaranteed to Fully Managed and SupportLite subscribers you won’t pay to have the problem fixed – that’s right we’ll fix it at our cost and credit your monthly subscription for the amount of time that we spend fixing the problem. That way you won’t ever pay for service that you don’t get.
2. WE GUARANTEE YOU A Fixed Price We offer fixed price quotations on our projects. This means that projects are completed on budget, without any “surprise” or hidden fees. You know exactly where you stand and the project risk becomes ours, rather than yours.
3. WE GUARANTEE YOU Will Only Ever Need To Pay Once Have you ever paid an IT Support Company to install a computer or a network, then paid them to repair it and then paid them to repair it again? While our competitors’ profit 2 or even 3 times for projects that have gone wrong, we get it right first time. With Ziptech Services you’ll never pay for the one project two times, or even three times. If we have to return to repair the problem you don’t pay – we’ll fix it free no matter what it takes.
4. WE GUARANTEE YOU All Hardware And Software Purchases If we specify, procure and install hardware or software for you, and it doesn’t do the job we said it would, or if it ever goes down as a result of our error, oversight or fault, we’ll fix it free of charge no matter what it takes. That includes parts, labour, and anything else necessary including the pizzas!
Plus The Hidden Guarantee That NOBODY Ever Asks
Their IT Company About!
You should always ask your IT support company about their Professional Indemnity Insurance. It may surprise you to know that most IT support companies either have inadequate insurance or no insurance cover at all. Don’t take the risk with your business, ask your IT company NOW about their Professional Indemnity Insurance. At Ziptech Services WE GUARANTEE you have the security of a £1m insurance policy taken out by us on your behalf.
Our guarantees are especially important when you realise that no other
IT support company offers a guarantee as powerful as this.
We challenge you to find another IT Support company that is so clear
and up-front about the guarantees they offer you – most don’t offer
any guarantee at all.
It means that there is no risk to you or your company
when you do business with Ziptech.
But Don’t Just Listen To Us – Have a Look at What Our Clients Think:
Worth Every Penny
“The PR Network has been using Ziptech’s SupportLite package of IT services & support for the last six months. We wanted to find an IT firm that would free us up from dealing with IT issues and allow us to focus on growing our business. We chose Ziptech because we were impressed by their professional approach and experience working with “virtual” businesses. Since moving over, we have been delighted with the service. The migration was relatively painless and issues are always dealt with quickly, cheerily and with no tech speak. It was a significant investment for us, but it’s been worth every penny.”
Monthly savings
“Ziptech save us days of effort each month and, where there’s a specific piece of work, always stick to the price quoted. Plus they are clued up commercially. You need someone who understands your business, and Ziptech consistently demonstrates that it does.”
Problems solved immediately
“We would recommend Ziptech to anyone. The service is personal, problems are solved immediately and they are slick, dynamic and commercially aware. I have yet to encounter a better IT company.”
With Ziptech There’s No Risk
“We would recommend Ziptech to anyone. The service is personal, problems are solved immediately and they are slick, dynamic and commercially aware. I have yet to encounter a better IT company.”
And With the Best Partners in the Industry
You Can Be Confident of Our Expertise
