To further improve the protection of our customers’ networks, Ziptech has been developing and testing the installation of security updates to workstations during the daytime on weekdays in the background, rather than at night, as our research shows this achieves a far higher success rate.
This reflects the growing importance of achieving successful security updating and keeping up your protection against the ever-evolving cyber threat landscape.
Installing security updates in the background of workstations has been thoroughly tested and has not caused any issues through out, nor has it made hardly any noticeable impact on the workstation’s performance.
If any restarts are required, the workstation will either do this when you shutdown at the end of that day (and then next boot up - this will achieve the same thing as if you were doing a restart) or it will be automatically restarted on your next RedZed Maintenance Night.
The daily updating is not replacing your RedZed Maintenance Nights, these will still run as well, so your Workstation should still stay on for RedZed Maintenance Nights as other critical tasks run such as deep Anti-Virus scans, Anti-Virus program updates, non-update related maintenance and for rebooting.
You don’t need to do anything differently, we will do all the hard work for you, but you will no doubt have some questions and we have done our best to answer these below:
What is an update?
An update is a small piece of code supplied by software vendors to fix a problem, add functionality, or fix a security hole. It’s downloaded from the internet and inserted into the program on your computer.
Why does your Microsoft Windows Workstation need to be updated?
Workstations with missing updates are very vulnerable. Hackers and virus developers know all about these vulnerabilities and write malware specifically to exploit them. If your workstation is fully updated the malware cannot operate correctly, if at all, and criminals will find it much more difficult to hack your network.
How does Ziptech update your Microsoft Windows workstations?
Microsoft rigorously tests updates before they are released. Nevertheless, Ziptech install updates to our own machines straight away then after 7 days running on them ourselves, we then roll them out to customer workstations. This process, along with checking Microsoft announcements, gives us time to see if an update is likely to cause any problems and then hold it back from hitting your workstations if needed, until we know it is safe to do so or we know any required steps to rectify the problem caused by the update.
The updating tasks that happen every weekday, in the background of your workstation:
- 11.00am - A scan of your workstation for missing updates runs (usually takes just a few minutes, and you will hardly notice it)
- 12.30pm - A pre-download of just the missing updates your workstations need (These are usually quite small at just a few Megabytes in size, and will download over the network from your On-Premise Server, or direct from Microsoft’s Servers on the Internet if you are a Serverless organisation or a Serverless remote branch)
- 3.00pm – Your missing security updates will install (again in the background, you will barely notice a thing)
Updates are then scheduled to reboot where needed no earlier than 12.00am on the usual Maintenance nights Monday, Tuesday and Wednesdays.
To fully clarify the windows where reboots are scheduled to happen (if needed):
12.00am – 5.00am Tuesday morning
12.00am – 5.00am Wednesday morning
12.00am – 5.00am Thursday morning
Which updates do we apply?
We automatically apply all Microsoft Critical Updates, Security Updates, Definition Updates, Bug-Fix Updates and updates for the following popular third-party applications:
- VLC Media Player
- Oracle Corporation
- Java 8 (64-bit)
- Java 8 (32-bit)
- Mozilla Corporation
- SQL Server
- Network Monitor
- ASP.NET Web and Data Frameworks
- Google Inc.
- Foxit Corporation
- Foxit Reader
- Apple Inc.
- Adobe Systems Inc.
- Flash Plugin
- Adobe Reader MUI
- Adobe Reader DC
- Adobe Reader
- Adobe Air
Is updating my workstations enough to protect me?
No. Updating is an essential component of your cyber security, but it’s not enough. There are a host of other basic things that your company must do to be sufficiently secure – anti-virus, firewall configuration, password management, etc.
These basic cyber security policies have all been brought together in a single government certification called Cyber Essentials. It’s specifically designed for small and medium sized businesses. It has just 34 essential security policies. These policies are simple, but not necessarily easy. They do not require you to buy extra hardware and software, but you will need your system configured and managed differently.
The Ziptech updating process for Microsoft Workstations will help you comply with some of the Cyber Essential certification requirements.
To find out more about Cyber Essentials click on this link and download our free cyber security guide https://www.ziptechservices.co.uk/cyber-security/
If you would like more information…
- Workstation Maintenance FAQs – Frequently Asked Questions and answers can be found here https://www.ziptechservices.co.uk/maintenance-nights/
- Updating, Maintenance & Windows 10 Feature Packs Upgrades – please contact support on Tel 01932 233 960 or email firstname.lastname@example.org
- Cyber Essentials Certification – please call 01932 233 967
- vITM and vCTO – please call 01932 233 967