Like it or not, the digital era is well and truly here and everything is changing as a result. A recent report by PWC told us that Millennials will make up a whopping 50% of the workforce in 2020. Millennials will only stick around in roles that involve slick, speedy and intuitive systems. Mundane tasks such as data entry will be a thing of the past with the rise of automation and intelligent technology. Problems that have existed for decades will be erased with modern solutions.
What does the term Digital Transformation actually mean?
Digital Transformation is comprised of two parts: the tangible and the intangible.
1. The Tangible: Technology
Artificial Intelligence, Augmented Reality, Cloud computing, Big Data, business intelligence and machine-based and deep learning are just some examples of the everyday technology that were simply not around in most businesses even a few years ago. These technologies not only condense and simplify systems and processes, but they actually make things better.
2. The Intangible: Culture
When MIT Sloane and Deloitte analysed the emerging digital world, they found one indisputable fact. Those companies that keep their focus purely on the actual technology, without investing any time or money into the culture change surrounding its use are doomed to fail. Culture is key when it comes to Digital Transformation.
So what’s in it for me?
Save money. Forget the days of those expensive software licenses, Digital Transformation utilises affordable technology for everyone, no matter how small your business is.
Improve…everything. Experience a rise in revenue, your customer loyalty, greater ease in retaining and motivating staff and instant improvements in customer experience, big data and business intelligence – and that’s just for starters.
Don’t continue to wait, digitally transform your business today to be ready for tomorrow. The Digital Transformation train is leaving and it’s time you got on board.