When you work with Ziptech to explore digital transformation, we can show you how to take small steps, incorporate mid-levels shifts or do a visionary overhaul of your workflow.
What is digital transformation?
Devices are part of our everyday lives and people expect a certain amount of digital interaction when they engage a new service. Digital transformation is about stepping into this new reality in a way that solves traditional business issues. Here we discuss 12 different examples of digital transformation from the basics right up to the cutting edge.
A simple step but one which has a big impact in terms of saving you time and resources as well as showing environmental responsibility.
Pay point technology
People want the convenience of paying via a recognised payment provider without feeling like they are being forced into a single choice. You need to offer options.
Taking note of GDPR guidelines and offering your customers choice about the use of their data is paramount for building trust in the digital age.
Imagine your company logo sitting on someone’s phone screen every time they interact. An app does not have to be highly technical to have an impact.
Online chat is now an essential for many businesses. It’s about starting that interaction with the customer straight away, even if it’s automated initially.
Improve efficiency, billing and accounting with project and time management software that is tailored to your business.
Encourage greater flexibility when it comes to work-life balance and attract a wider and highly skilled workforce.
With the digital age comes a flood of customer information waiting to be mined. The field of big data is where this kind of analysis takes place.
Augmented reality, virtual reality & artificial intelligence
This are the big digital steps of the future. Businesses like L’Oréal and Dulux are already allowing users to overlay their products on real faces and rooms in augmented reality situations. Virtual reality is being used for training or to simulate rescue scenarios for emergency service workers while artificial intelligence finds its way into homes and phones through virtual assistants like Alexa, Cortana and Siri. It is in these arenas that business can brainstorm to get ahead of the digital transformation game.