News Bytes from the Service Desk

June 21, 2019

News Bytes from the Service Desk

Services Manager Amit Parbat keeps important news on the radar from the front line of the service desk based at Ziptech’s smart new offices in Staines.

The big news is still around the withdrawal of Windows 7 which Microsoft will cease to support from January 14th, 2020.  This means that users of the old operating system will no longer be supported or receive crucial security patches, cutting off protection against new vulnerabilities.

Support is also being withdrawn for Server 2008 and SQL 2008.  Microsoft’s move underlines a focus and commitment to the architecture of Windows 10, aka the eternal operating system because of its futureproof design.

To plan your migration to Windows 10, contact us now for advice and planning.

I am delighted to welcome two new members to the team; Jasen Loyal who replaces Marcus as our new Virtual IT Manager, and Jack Sapsford, our new Project Engineer.

By now I’d be surprised if you hadn’t heard about the Government’s initiative, Making Tax Digital.  It means that any business with revenues over the VAT threshold must submit VAT returns electronically.

Have you got your systems in place?  We have had a flurry of calls from clients who are replacing or upgrading their accounting software and need help ensuring devices and infrastructure can support the new Cloud-based process.  If you need support on this front, please contact us to schedule some time to help you through this change.

Lastly, a reminder that Microsoft is moving from Skype to Teams which comes as part of the Office 365 suite.  It is a unified communications platform that combines workplace chat, video meetings, file storage, and application integration. It can also be integrated with your telephone system (we have done this for our own support desk) which removes the need for telephone hardware entirely.

As always, our support team is at hand to help, just call us on our new number which is

For Telephone Support: Call 0203 981 0860

 

Our certifications

  • Microsoft Partner
  • Cyber Essentials Plus