We are a Microsoft Solutions Partner and outsourced IT Support Services specialist providing growing companies with management advice, project services, proactive network management and helpdesk support.
We work alongside business leaders to provide them with the visibility they need to control costs and deliver better results.
Our unique fractional ownership model gives you access to the full range of our skills. Working in this way, we can offer you your own full service team at a fraction of the cost.
“Everyone at Ziptech speaks in a language we can understand. We explained what we wanted to do and their portrayal of the next step for us was far better than anyone else’s. It was very simplistic and down to earth and provided a lot of clarity about the process and what the benefits would be.”
Greg Bettis, Hunters.
Supports your strategic decision-making and:
Ensures your investment will demonstrate measurable returns.
Reviews the widest range of IT options.
Helps you make the right decisions in planning, budgeting and investment.
Watches over your network daily and ensures:
Helpdesk best practices are rolled out in your business.
Checks and measures are in place to ensure maximum performance.
A monthly alignment review (a series of documented checks) spots opportunities for improvement.
Our statistics tell us our outsourced IT support services can reduce new client support tickets by up to 70%. We do this using a process that prevents problems before they occur.
“Pre-Ziptech, staff often couldn’t log on and connectivity would frequently drop during the day. We were always calling our previous supplier’s support desk. Ziptech came in and gave us a full health check. They found fundamental weaknesses in the infrastructure which needed to be addressed at source. We now maintain a healthy infrastructure and productivity has improved, without a doubt.”
Philip Dainton, Medex Scientific
Your dedicated Ziptech CTO helps you make business-driven technology decisions factoring in costs, timeframes and anticipated results so you can make the best investments at the right time for your business.
“Over the years, Ziptech has encouraged us to take timely and simple steps forward in progressing our technology – ensuring we always get the most from our investments.”
Julian Walker, AB Walker
Your dedicated Ziptech IT Manager tracks the positive impact your technology investment is making.
“We had two goals: to enhance customer experience, and to streamline internal processes. Working with the Ziptech team to implement Microsoft SharePoint, OneDrive and Teams, we have achieved both in a short space of time and with a very smooth transition.”
Greg Bettis, Hunters
Challenging traditional processes, we promote business automation – saving time and reducing costs.
“The big thing is the utilisation of Teams with Sharepoint. Our previous document repository was clumsy. What we have today is incredible. It is as easy for me to collaborate with someone from my home to theirs as it is if I sat next to them.”
Yan Simpson, Just Ask
A modern workplace and digital infrastructure improves the quality of your service and the experience of staff, clients and suppliers with every interaction.
“Ziptech has recommended and implemented a Cloud-based infrastructure which is perfectly-suited to our business needs. It is secure, efficient, economical, and it has completely changed the way we work.”
Tony Wilson, Indelible Data.
You’re in safe hands. Our outsourced IT support services ensure critical processes are protected, security risks are minimised, your system is compliant and performance is optimised.
“We can sleep at night knowing we are cyber secure and compliant with GDPR. This is down to Ziptech’s strategic approach, proactive recommendations and technical competency in managing our IT infrastructure.”
Rashid Chinchanwala, Media Powerhouse